Sophos high cpu mac. 1 & Sophos Intercept X 2023.
Sophos high cpu mac It seems to work well, except that a SophosScanD process RESOLVED Advisory: Sophos Endpoint for macOS - OneDrive/Sharepoint performance on macOS 14 Sonoma, high CPU usage by Trust Number of Views 1. This made the laptop extremely slow and hard to use. And that's where it stays. I am experiencing a performance issue with sophos antivirus on the ERP server. We will be upgrading all existing customers in stages, between mid-February Important note about SSL VPN compatibility for 20. Any comments from Astaro would be nice. Number of Views 1. Since a couple of months there are a few (one or two) cpu load-peaks each day , then you can notice a load of about 10, 20 or 30, and as result the machine is not responding to ping or other network requests. Check for processes consuming high CPU resources. It might also be useful to check if CPU is high all the time (i. We are in the fund management sector. 0 MR1 with EoL SFOS versions and UTM9 OS. On devices with Sysinternals System Monitor (Sysmon) installed and configured with a FileDelete rule targeting . 6 for a good while now and there have been no changes to the OS or system. We opened a ticket and Sophos instructed us to re-create the cluster. I have 4 CPU's and 4. Release Notes & News; Discussions; Recommended Reads; The problem is that the installation need so much time because of running Systems running Sophos Central Endpoint and Server Core Agent exhibit high CPU and RAM usage after updating Splashtop Streamer to version 3. 1, which will be released in February 2024. Hello, we noticed very high cpu load when downloading files from the internet and doing speedtest with medium (50-150 MBit/s) and high (150-300 MBit/s) Bandwidth. The whole problem is really exciting, but we have now found the solution. Cancel; Vote Up 0 Vote Down; Cancel; 0 danodemano over 13 I have installed Sophos Anti-Virus version 7. a. Numbers for swi_service are expected (and anyway not high). The high-cpu-load started after the upgrade to 9. Here too, exactly as for the user "gpr". Problem appeared suddenly. Dear, After downgrading my MacBook Pro from Mavericks back to Snow Leopard, I re-installed Sophos Free AV. Our dual core VMs are getting chewed up and it’s driven the CPU usage on the hosts themselves through the roof, we are seeing 80% usage on hosts when all VMs are idling with users logged off over night XGS 2U firewalls strike the perfect balance between port density and modularity, with a range of high-speed, built-in ports. Sophos You can always see in the Dignostic Graph a high cpu usage. The TV app peaks at 100% CPU usage and stays there. After this release, it will not reoccur. The command top sums up the CPU usage across all threads within a process on all the CPUs. 5. Server 2012, 2016, 2022. Not seeing this at all on the work unit. We are getting reports of poor client experience due to Sophos and are trying to pinpoint the issue. Hi, after the update from 9. So after a few days of trying to figure out what was driving such a high CPU %, I've finally got it! I have 10 endpoints with Sophos Endpoint Protection setup on the UTM Because the latest MacBook laptops, iMac desktops and recently introduced iPad Pro tablets are the first in the new series, their CPU is known, unsurprisingly, as the M1. Hello, I've seen twice now in the time I've been running XG (under two days) where the AwarrenHttp process eats up the entirety of my cpu's. If a process is 99. pl script hangs or never finishes when trying generate month statistics And keeps eating memory until the system finally hangs and must be Hello Azwan, all scans log their start and stop to SAV. I recently noticed that when I try to open a third party application called Miro on my Mac, Sophos Antivirus runs the CPU up. I have upgraded to SSD so the slow down is quite obvious. Ich habe die HW Appliance UTM220 von Sophos. Hardware: HA two Sophos UTM9 ASG320 CPU is switching between 50 an 100 But their fear is that this could happen at a time where the markets are very busy and their server is already at a very high cpu load. zip involved with high CPU usage, though, Anyconnect was not being used at the time. Exactly goes offline and then it takes 5-10sec and the CPU of two cores goes up properly to around 100% exactly. bin is causing a high CPU load on our firewall. We have opened the ticket with Sophos support around 48 hours before and mark case category Critical as my production is affected but surprisingly we didn't received any response yet from Sophos technical support except one email. They manually installed something and it went fine for some days. 24 snort 3902 20 0 25640 9688 7036 S 1. Hello all. After sine traces i realized, that there is a very High packet loss on the first HOP. Suddenly my Sophos Home firewall started to make noise due to high cpu usage. Especially during the 5-6 minutes after login, I found my Mac Mini slows to respond. I noticed that for very long stretches of time (20minutes or more), the Sophos Network Extension is running at 150% CPU usage. 5 MR3. 168. The resources (CPU - RAM) in Sophos XG stays If you wish to monitor what the Sophos File Scanner process is scanning in real-time: Increase Log Level to “Info” 1. Try setting Up2Date to hourly and see if the CPU usage pattern changes. 1. 7 and Core Agent 2023. Web Security, and even set the reporting detail level back to "3 levels of URL" and no spikes! AWESOME! Perhaps Astaro/Sophos can roll this out Hi Im currently using MacOS 11. 25K. 6 VE3. This varies a little over the course of the day, but is still quite high. 1 Big Sur causes issues with operating system performance. On all our developer machines we have a "Sophos File Scanner" using high CPU when compiling. zip file is downloaded to the default download location. Both the desktop TV app and using the TV charts on a browser (Brave) are using 100% of the CPU. SSPService seems high, might or might not be in conjunction with SophosFileScanner Also, in such scenario Process monitor logs will be more helpful to find out the exact process which is causing high CPU usage. SEC is at HQ office and I updated UTM at one of the I'm running Sophos Home UTM in HA (Active-Passive) on a pair of Dell Poweredge R210II each with E3-1270 CPU, 8GB RAM, and 500GB HDD. Core Agent 2022. Looking at the trend I noticed that it is happening for past couple of weeks. XGS2100 (SFOS 19. Why is the cpu-load high on dashboard, when i can't see any service with high-load on the process-list? Clyde, this isn't a common problem. The computer is so lagged when updating windows. . Hi, immer wenn ich meine Patterns updaten lasse steht bei mir die ganze Firewall. h. Any idea what is going on We are facing 100% CPU utilization issue with Sophos XG firewall. 5 of the sophos server protection on our server and it started consuming 100% of the CPU. 7 6. Thanks for reaching out to the Sophos Community Forum. Hello Ladislav, Thank you for the follow-up! I checked my XG and see the same entries, however, didn't find a reason for this, so I will try to get some info on this, however, I am not sure if these messages are the cause of Hello, We are using a Sophos SG Firewall and are struggling with high CPU utilization. 3 covers several areas for improvement, especially for performance. You might need to use Notepad++ to just view lines containing "path" : " Sophos Firewall: IPS configuration to prevent high CPU usage KBA-000004083 Jul 06, 2024 0 people found this article helpful. Question Only way to free up resources is to completely stop the service. So i've started to look out where my problem is. Keep a close eye on what causes the confd to create the high CPU condition. exe. Dual booted the same MacBook Air into a Linux MInt 21. sophos. Sophos Intercept X 2022. 5 eating up all the CPU resources until STAS no longer works, Hi, we noticed high CPU load on some servers with IX with XDR. Site; User; Discussions CPU running high on opening app. Nur die Pattern lassen How do I adjust the max CPU Usage of ALL Sophos processes? This thread was automatically locked due to age. If you are looking for additional details on what is being scanned, or what activities Sophos File Scanner is performing when the CPU usage increases, I'd suggest trying some of the steps mentioned in the following article. Looking at the usage it seems the firewall is spawning a lot of HTTPD processes and these use up a lot of CPU. 2017-09-17 11:33:40 SophosScanD. This started a few weeks ago when we upgraded to the latest firmware 9. It seems to be using about 500-600 MB. Since some days I have severe trouble because CPU is running on 100%. Kein Traffic mehr nach draussen möglich. bin" eating up a lot of CPU. 303. Firewall was rotating the IPS Logs at a high rate and compressing them caused additional CPU load. This has only been happening a few days now but it's becoming a major I am observing high CPU usage on my Sophos. txt so you should be able to find out whether a scan (on-access, scheduled or on-demand/right click) was running at a certain time - that's better than just guessing where the problem could be. Thats the policy configuration: Slow OneDrive/Sharepoint performance on macOS 14 Sonoma, high CPU usage by Trustd/TCCd: Unable to unzip Sophos Connect generated TSR zip file on Mac OS 10. USA. The steps below provide a workaround for this issue. Each department got his own vlan running over one port. Interesting thing is that I did not have any issues with high CPU load until I upgraded to v8. Rosetta 2 is a commonly used tool that enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor. Sophos Central Windows Endpoint; Sophos applies extra aggressive rules on devices to identify suspicious behavior and activity. LHerzog 4 months ago. NC-124012: Firewall: NAT rule isn't marked even after an update to 19. There's a whole bunch of other discussions on the Internet regarding kswapd0 and kernel (Google search 'kswapd0 high cpu') which seems to indicate a bug in some version of more recent Linux kernels. Hi, Thanks for reaching out to Sophos Community. All 2U rackmount models are powered by a high-speed CPU plus an Xstream Flow processor for traffic acceleration. 2, releasing between June 25 and July 9, 2019. I have attached the relevant pic Hello there, we are using ASL since a few years in a high-availability-bundle, now running V6. A customer recently brought to our attention that the Sophos Endpoint Defense Software process is consuming higher than normal RAM usage. However, a four-CPU system can handle up to 400% usage of a single CPU. Release Notes & News; Discussions; Recommended Reads; The problem is that the installation need so much time because of running sophos services with extrem high cpu usage while Windows Update installation process. I tried to turn off Anti-Spam in my E-Mail profile, but it didn't change. This causes a much higher system load. This includes support for both Sophos Central and Sophos Enterprise Console (SEC) managed devices. Even reboots and Sophos updates didn't fix it. The only way to decrease CPU Utilization is deactivating IPS protection. In the testing I've done, when FIM is This may involve high/persistent CPU usage, slow application performance and general slow down when using the device. 0 6. Running Sophos therefore takes up 42. c:613 dns_poll dns: Bad file descriptor We have noticed that while running Windows Updates we have extremely high cpu usage. You can tinker with some of the controls, scan only on disk writes can make a saving. networkextension CPU usage spiking and my AnyConnect VPN Follow Jay in this two-part series as he goes over the fundamentals and configurations of High Availability. 2mb/s I deactivated realtime scanning on files through admin settings on my local sophos client. jpg shows a snapshot of a ssh session running the "top" command. Arrange a down time and give a restart to the appliance, in case there are any mdw and confd processes that are Hello, I have 2 ASG 320 in HA cluster configuration and sometimes happen a strange problem: The primary node use high CPU ( 100% ) for 8-10 min; all performance degrade so VPN , incoming connections, and occasionally I have recently been seeing very high CPU utilisation - 50%+ for prolonged periods which is killing performance on the servers. Enable Web Control and CPU Some systems are seeing increased SophosScanD and SophosEventMonitor CPU usage, which is resulting in systems having less battery life, or slow performance in version 9. Brand new customers will have support from mid-February 2021. ctasd. Additional high-density Flexi Port modules are available to extend connectivity even further. Customers may still encounter this issue when upgrading to 2024. 5 will begin rolling out on January 16, 2025, and is expected to complete by February 4, 2025. I'm currently runnin g on SFVH (SFOS 19. I am still new to working with sophos products. MediaSoft, Inc. 1 (10. Our latest release for Sophos Central Mac Endpoint 10. Läuft im Schnitt mit 20-25% Auslastung. 201-25 do we have Problems with the Performance. CPU protection. Then I reactiveated it. We are switching to Heimdal Security, which leverages Defender (still works on Mac PCs too). All versions of SFOS 20. I have an issue with sophos endpoint. In the default view, if the sum is greater than 100%, it will show 99. There have also been reports that updating Splashtop to Discussions High CPU Usage on Windows Server while Windows Update installing. 5 4:55. This has been fixed in version 9. Not quite sure though. 0 are FIPS-compliant. It seems like the nacctdreport. From Activity Monitor application I can see that a process name SophosScanD (root) takes about 90-100% CPU power, even it's supposed to be inactive: Recently my laptop's fan is constantly going after a Sophos update. x installation. I've found that snort is related to IPS Engine. User; Today a Domain Controller, Sophos Home for Mac 10. x and later; Sophos Central Server Core Agent 2022. CPU Consumption is very high some time it is going up to 98 %. Sophos uses around 90-100% of the CPU. 125233020 [ 2516/ (nil)] dns. Overview This article describes the proper configuration of IPS to prevent it from consuming a large portion of the CPU. app High CPU use [Open] [Details] Or open the Activity Monitor and check the Information for those high CPU processes. When I open a new browser/browsers it becomes worse and the CPU tanks to 100% making my system unresponsive temporarily. Cancel; 0 NashBrydges over 8 years ago. 04 servers today -> result two of the servers have a high cpu usage (first server 350% on process sophos_thread_d, second server 290% on proccess sophos_thread_d). 47K Sophos Firewall: Automate the pattern update in an air gap environment We are using a Sophos SG Firewall and are struggling with high CPU utilization. The prevention policies sometimes come with warnings that impact performance. Disable Tamper Protection. This inter-vlan traffic is excluded from any type of inspection, but Sophos chose to still have Snort always inspect traffic, regardless of the firewall rule. Sophos Intercept X 2023. 015 i think. 5 installed on member servers and setup as the documentation instructed. looks like these "protection" is absolutly useless for production environments Here is the SDU from a Mac that is experiencing Excessive CPU Usage. the exact same order on the Average CPU usage at peak around 25%. MichaelBolton over 2 years ago. There are some more devices affected. basic troubleshooting steps by following the steps listed in this KB Article to identify what component is Yes, very similar issue I am seeing. This is obviously very much a workaround and my fear is that many more (if not all) of our customers PCs exhibit this behaviour at the same time! Component versions are Sophos Core Agent v2022. 0 RBeij 4 months ago. 1) Jan 17, 2024 This will be corrected in Sophos Endpoint for macOS 2024. I would try disabling behavioural protection in the threat protection policy as that could account for some of the CPU usage of SSPService. Ich meine die UTM hat an sich nicht allzuviel zu tun. We are switching from another antivirus vendor to sophos and we recently installed version 10. MAC filter spoof check doesn't work. jpg is a picture of how the CPU% continued to peek after rebooting many times, even after adding a second CPU (1 ghz p3x2) and adding 3 times the amount of ram. 202) CPU usage by process postgres increased very dramatically up to 90-100% in peak time. Sophos Antivirus is active when it is not supposed to be. 400-9 on Mar 30th No high CPU issues prior to update Today’s high CPU is ongo We have 3 offices each LAN connected but their own UTM and Internet egress. Trustd and/or TCCd will show as high CPU. 1 MR-1-Build365) Over the year i was setting up the sopho xg and adding all Firewall rules, like all department are in one zone and got a any rule to our servers with the specific ports needed. After upgrading ASG120 to 8. CPU usage went down immediately. For a better view of my problem: IBM High CPU usage of kswapd process causes system to become unresponsive - United States that actually suggests providing less memory, not more. I allready add some files en directories in exclude but no luck. It seems to work well, except that a SophosScanD process Have the same problem since upgrade 4. 1 17:15. savservice 's WS is about the expected value, Commit is high (should normally be about the same) - it should eventually go down. We don't why their response is very late. Sophos In server policies – on the right-hand side – you will see a list of platforms the policy item applies to. dahardy over 9 years ago. I have noticed my own computer (a quite fast machine, a HP Elitebook with i7 Gen13, 16GB RAM, Gen4 NVME SSD) feeling terribly slow when turning it on in the morning after being off for more than 10h. The heartbeat service failed as secondary issue causing heartbeat rules not to work any more. Products. log"will grow quickly (you might want to rename the existing on with the service stopped) but it has details of what is being scanned in great detail. I don't know why this changed the behaviour. Sophos Central Endpoint/Server: Systems exhibit high CPU and RAM usage after updating Splashtop Streamer Moreover, this is currently being investigated by our Development Team. Right now cpu usage seems to be normal. I found that IO wait is often using between 70% and 80%. It never behaved like this before, can anyone confirm this happens on their machine too? Even in that background its still very demanding, WindowServer is high as well. Since the installation, I have noticed I am investigating a situation on an SG310 device that runs on version SFOS 19. 8. 502. 4. Adding exclusion doesn't full fill my requirement since the laptop has so many IDEs. 1 and Sophos 10. cc870afb-d7c8-8406-c85e-17d81ea0945f_2021-03-10-17-23-54. In part 1: Jay goes over the fundamentals and pre-requisites that you need to know before diving right into Ok here you go, it appears to happened again. I have not seen any solutions, but a lot of chatter that would cause me to reach I’ve been seeing a recurring issue with high CPU utilization on my Sophos Home. Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005. exe) when Windows updates are installing. 4 Ghz Intel Core Duo running Mac OS version10. right from after boot even without a user logged on) and never drops. NC-136153: Firewall I'm a new user of Sophos for Mac. I tried to disable most features, but it didn't work. Postgres process - high CPU load. I see it a lot on win 11 machinesis anyone else experiencing this? If you stop the Sophos System Protection Service it will flush a new one though which is good. Following that, just run When the Sophos XG is connected, every time a High consumption of bandwidth (due to updates or something else), the internet connection goes south, with high latency and intermittence. Investigating the processes with the "top" command when connected to the UTM via SSH shows "aua. Any advice is appreciated. However we are noticing that we are having to restart the server nearly daily due to STAS 2. The whole network get than sloppy and sometimes disconects applications, thats hell for running teams meeting and remote sessions. Under the command "top" i can see multiple process with snort, which has 99 cpu usage, and i see all cpu most of time at 100. The For instance, Microsoft Teams keeps disconnecting, web pages fail to load, etc. Learn more in the release notes. We have been experiencing an issue with one device, a Lenovo V15-11L where the Sophos File Scanner task is always running at a high CPU, Memory and Disk rate. High CPU Usage - audld. Then restart the Sophos File Scanner service. Updated to 9. D. On my Mac with the latest version of WhatsApp (2. You can configure Sophos Firewall to use a cryptography library that is certified for the Federal Information Processing Standard 140-3 (FIPS 140-3) level 1 for the following appliances: XGS High CPU Usage - Snort. I work in an organisation environment where we have a variety of user laptops and are running Sophos Endpoint. endpoint. Resolution. Sophos Firewall: Check the CPU usage using the command top. Sophos Home endpoints running this version of macOS will no longer receive new features, bug fixes, protection and virus updates, and customer support (including the ability to re-install the software- as the download is no longer available). 2mb/s Hi MysteriousDT,. It's probably Up2Date, I see the same exact thing on my SG105. Pattern updates for IPS and Application signatures are updated and a few days ago I've flushed Device Reports (before updating to SFOS 21. The log is filling up with the following at a very high rate: 1447535638. Over the past few days computer resources are being strained due to high memory and CPU usage by sophos endpoint software. FIPS 140-3 certification. Modern computers and operating systems rely very heavily on hardware features implemented in the CPU to provide the computer security protection they need. 9. 79 Some systems are seeing increased SophosScanD and SophosEventMonitor CPU usage, which is resulting in systems having less battery life, or slow performance in version 9. These options and their parameters are described below. Product and Environment. mcLays over 13 years ago. Also, a High CPU isn’t in itself an issue. The processor fan is What's the fix (besides uninstall?) Add exceptions for Splashtop log folder. I'm almost sure that the increase in CPU occurs due to the actual use of the device, as it occurs at opening office hour times, CPU consumption peaks and then gradually reduces. I have a client who is running Sophos Email Appliance v3. It is affecting performance of our servers and workstations. Thank you for reaching out to the Sophos Community Forum. 5GB memory assigned to the virtual XG. 6 42:05. 9%. I think it requires more monitoring than specific troubleshooting steps. 6. 301 and then to v8. you should be able to see what process is causing the high cpu. Activated SPL on five ubuntu lts 24. What could be the reason for this and what can be done about it? This thread was automatically locked due to age. exe will constantly run with high CPU usage. 12) its CPU usage is rather high with 25% (2017 MBP 13" TB, 3,1 GHz Dual-Core Intel Core i5, but still) and the fans kick in. 6-> Go to About page on Sophos Connect UI-> Click Generate TSR buttong. exe -start GenralProfile. Using the “Tools” section of Sophos Endpoint Self Help, increase the log The CPU usage has spiked considerably even when nothing's going on (say, over the weekend). 27K. Are We've noticed that our UTM is using more and more CPU, to the point where people can't work (DNS resolution fails, even basic routing occasionally fails). 4 5:27. We've been having Sophos causing freezing and lag these past few weeks on our macBooks. can anyone guide me to some diagnostics so I find out why this is happenning. 1 is the IP of my I can the remove Sophos Endpoint to get the machine working again. User; Site; Search; On a server we saw the "Web Intelligence Service" going mad (50%) and on a client we saw sophos net filter consuming a huge amount of CPU (15 Good morning, i noticed a high cpu load on our utm since yesterday. 13. Customers may still encounter The system is equipped with a 4-core i5 processor with hyperthreading (Macbook 2020), for a total of 8 cores. Run the command --> top (It will list the process monitor) After running the command, hit Shift+P to sort by higher CPU utilization. Explanation. Additionally, TCCD/TrustD processes may display high Hello, every now and then i have to restart our UTM because of high cpu load, coming from emailenc process. danodemano over 13 years ago. Then, disable tamper protection and restart the Sophos System Protection service to flush the memory/CPU. I am also using disk as part of the htp_local_db It seems that the box is spiking on cpu and the memory is high . The control CPU percentage show for system and user services, so it is high; Next Actions: Is there any impact due to the high CPU shown in the Control Center? If there is no impact then there is no need to do anything. Is there anything. Sophos Central Endpoint/Server: Systems exhibit high CPU and RAM usage after updating Splashtop Streamer Number of Views 2. I can see that Sophos is pretty much always utilising the CPU proportionately heavily compared to other processes unless the PC has been idle for a while High resource usage memory and CPU and No Sophos entries in the Security Okay wow. 4 and later Hi sophos team. 2 on a virtual server in vmware. 0 of Central Mac Endpoint. Cancel; 0 Sophos set Nov 29, 2024. Details of the system components that are configurable via the set command. Of course you also want to know what the problem was. Sophos endpoint defense software and sophos file scanner took over 50% cpu, do we have settings to bypass scanning update from window. Sophos Central Core Agent 2022. Hello, in our company we got about 60-80 users. Hi All I am using v9. RESOLVED Advisory: Sophos Endpoint for macOS - OneDrive/Sharepoint performance on macOS 14 Sonoma, high CPU usage by Trust Number of Views 1. Image asgtop. You I have 10 endpoints with Sophos Endpoint Protection setup on the UTM with 3 of them having Web Control enabled. stop the required services is not a good practice I am still new to working with sophos products. 5 % to 85% and it's caused by This. Windows 10. plx is regulary consumming 100% CPU without any reason. If it's correct that sophos will take all cpu it can from two cores that means it could potentially take 25% of the servers (8 cores) total cpu. Thanks! This thread was automatically locked due to age. You can, of course, decrease the number of attempts from 3 to 2 or even 1, for example -- YMMV. Cancel Hi, I'm running an ASG 220 with v7. For heavy users of disk or CPU (for example: video editing, heavy photoshop usage, compiling) they will notice a Hello! After updating to SFOS 21. Looking in task manager and sorted by CPU usage, i seen that Sophos Endpoint Defence Software is using between 24 - 30% CPU, whilst using 0. A quick glance at the activity monitor shows me that the 25 Sophos processes are using 340% of the available CPU capacity this morning. NC-124251: Firewall: RED service is unavailable. I have not applied any update on this date (but may have changed some parameters in configuration, but don't remember if true and which ones). x and later; Symptom When I try to run a full disk scan on that laptop it freezes with 100% CPU usage. bin files, Sophos Endpoint Defense Service - SEDService. Does a lot of other things too like DNS filtering, patching of apps and vulnerability checking, threat hunting, and more. Sophos Community. 014 or 4. If there are other third-party applications running on your environment, you may also refer to this Recommended Vendor Exclusions and see if it Dear, After downgrading my MacBook Pro from Mavericks back to Snow Leopard, I re-installed Sophos Free AV. 0 of Central The command top sums up the CPU usage across all threads within a process on all the CPUs. So one option, with tamper protection disabled, would As one example of many where sophos is running non-stop in high usage. Is mail velocity the usual culprit when it comes to high cpu usage or could it be something else? Any help would be great. 47K Sophos Firewall: Automate the pattern update in an air gap environment This is the official subreddit for discussing Visible, a new Verizon option with unlimited everything for as little as $25/mo. Please check the following article for further information Recently my laptop's fan is constantly going after a Sophos update. What is the Sophos version running on this device? Can you also do a component check to see if there's a specific component that's affecting it?. conf and then restarted the entire system the CPU usage went back to normal. Disabling SSL inspection and IPS brings the Hi Reneesh kott,. Cancel; Vote Up +1 Vote Down; Cancel; 0 Mitchell Gunter over 2 years ago in reply to Matt Lawrence. From some light reading I have seen some threads saying Sophos Network Extension was using 150% CPU with Big Sur 11. Experiencing consistent CPU usage as much as 70% on the com. All of my coworkers have also been facing similar issues. bin authentication attempts still cause high CPU usage, but individual IPs are being blocked pretty quickly now. networkextension process Well, aua. For more details, please refer to the Release Notes. Image asg100-r. (192. 1 MR-1-Build365, which shows high CPU consumption at specific times. Image asgday. 5 Reinstallation did nothing. The CPU graph in diagnostics > system graph also does not cover the system services usage, it covers user space services. Do you know if any scheduled scans may be taking place in the background causing the increase in CPU usage? When you open task manager and expand out the processes showing high CPU usage, what are the underlying executables shown? I recently installed Sophos 8. 88 garner . 0 0. When we was in the process of setting Sophos up, we imported a list of file types (extensions relating to Visual Studio) that we wanted to excluce from being scanned and they have been specified in both the 'on-access scanning' and Windows exclusions areas of They run very well but suddenly the CPU load i very high and they are swapping like h Traffic through the boxes is ok - but the web interface is a pain - because it is performing awfully. It started out with high cpu and a constant utilization on the HA sync interface (200Mb/s). Mac has been running on High Sierra OS 10. 402-7 months ago. 201 (now latest 8. 302. e. 7 0. The log file:"C:\ProgramData\Sophos\Sophos File Scanner\Logs\SophosFIleScanner. For more information, see Sophos Firewall: Check the CPU usage using top. You should get a case open, get it escalated Up2date High CPU Load. 2 with Endpoint 10. Sophos File Scanner high CPU usage after Computer off for several hours. What could be the Hi, We run Sophos Endpoint Secuirty on our desktop machines and a few of those machines have Visual Studio on them. With macOS 14 Sonoma, opening remote OneDrive or Sharepoint files have large delays. The way things work at Sophos, issues cannot be brought to the developers from posts here. 4C on Mac OS X 10. But Sophos still has a significant impact on work. When i logged in to the console i could see rrdtool is consuming 100% cpu I have several customers with hundreds of various computers both Mac and Windows on Endpoint Protection. User; Site; Search; User; According to a Sophos technician it was du to a faulty AV-Pattern. 3 to 19. About two weeks ago we started seeing a huge jump in CPU usage for one of the Sophos processes. In a fairly new windows laptop, we had to install Sophos in our company laptop. Also we've had a huge ammount of these IPS detections: +1: we have the same issue here. There have been a handful of ways to fix this issue including hard reboot, wait it out We're currently seeing a large increase in CPU utilization (50-60%) from the Sophos File Integrity Monitor Service(SophosFIMService. Also has 24x7 SOC that does automatic remediation, which hello , we are using Sophos Protection for Linux on a DNS server ( CentOS STREAM 8 with 64 bit ) ; CPU usage varies from 83. The browser version though ranges between 50% and 100% CPU constantly. But for the past six weeks or so, I've noticed my CPU straining despite very little activity, multiple times a day. Fixed by Sophos Endpoint for macOS 2024. Before my cpu usage was high all day. Tried to unzip the zip file but not able to unzip CPU Consumption is very high some time it is going up to 98 %. Announcements, technical discussions, questions, and more! ADMIN MOD Sophos System Protection Service - Using 80% CPU \ Memory despite all options being disabled. After I applied your suggested 'effective_cache_size = 192MB' setting to postgresql. tsr. This sub is not moderated by Visible. However, a four-CPU system can handle up to i've got a question about the CPU Usage of my Sophos XG What is my problem: - In the last days i ofen "saw" the page: You are offline, or the website is temporaly not available. 0. 0, we're facing a high CPU utilization. The laptop gets extremely hot and Thanks for reaching out to the Sophos Community Forum. Suddenly having issues with com. Roll-out has successfully completed for Sophos Central and Sophos Enterprise Console (SEC). x and later; Symptom Sophos Home ended support for macOS 10. Some systems are seeing increased SophosScanD and SophosEventMonitor CPU usage, which is resulting in systems having less battery life, or slow performance in version 9. We have STAS 2. 5% of the processor's available performance. Is there a way to reduce the resource usage of SentinelOne. I have a seperate policy for the Citrix servers which includes windows exclusions for the Citrix program folder, UNC for roaming profiles, and the page file drive. NC-134783: Firewall: Unable to see the IP host or MAC host in the firewall. For endpoint policies – you have the same policy for all platforms and Mac machines will only render the elements they can use. The firewall utilizes more than 70% of its CPU. PID PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 29097 20 0 2748m 507m 20m S 2. We are currently reaching out to Sophos Support but so far uninstalling Sophos has been the only Hi, currently the latest (as of today, 14 February 2021) version of Sophos Endpoint for macOS on 11. I would recommend you to open a support case for in-depth investigation along with the logs. 12. These usually only last less than 10 seconds each, but their frequency creates a very high level of frustration. bin 2399 20 0 125m 45m 11m S 0. 002. For example, after typing set, press tab to view the list of components you can configure. 0044-33 with UTM 120 rev 5. I have a system that seems to be having the audld. exe and savservice. The high utilization and the implementation of FIM has greatly increased the amount of time it takes to patch our servers. NC-124551: Firewall: Firewall rules aren't working after an upgrade from 18. 2000C on my MacBook 13 2. User; Site; Search; Extreme High CPU Usage with sophps protection with Linux. How often does it happen? When the issue exhibits, Take the SSH Access, Navigate to Option 5 > Option 3 Advanced shell. process is locked at his level until i killed it. 3. 1 & Sophos Intercept X 2023. Hello Richard, Commit is virtual size, Working Set (WS) is what occupies RAM. 8 and then, a few days later, upgraded libra office (only mentioning this because i've seen posts linking the high usage to an install). 0 GA-Build197) and notice a very high CPU usage caused by the SASI service. what should I do to reduce the CPU usage ? Anything I have to look for ? Sophos Firewall: IPS configuration to prevent high CPU usage KBA-000004083 Jul 06, 2024 0 people found this article helpful. these two processes are always in top 10 of CPU consumption. User; Site; Search; User; We have Sophos Intercept X. Use the set command to define settings and parameters for various system components. I had a look with the "top" command and it turns out that the process "cssd" is causing the load. Release Notes & News; Forums; Members; More; Cancel; New; Free Tools requires membership for participation Sophos in a last ditch effort replaced our hardware free of charge (The hardware they gave us was beaten to hell, so I wasn't happy about that) Still the issue of super high CPU has continued daily for a year causing the units to lockup and fail every day. CPU activity for SophosScanD process stays most of the time between 95-100%, and heats up my laptop. 2. 9%, it takes more than 100% of one CPU on a multiple-CPU system. 111-7 to 9. Discussions High CPU Usage on Windows Server while Windows Update installing. Leave it to capture for 1 minute while you have the issue, then run: Since November, 10 2014 (looking at hardware log usage), confd. I've noticed frequent horrible performance for a few days and just noticed that the intel Intercheck process is at 99% cpu. 1. 66 ctipd. Product and Environment Sophos Central Endpoint Core Agent 2022. 0 of Central This will be corrected in Sophos Endpoint for macOS 2024. NC-136153: Firewall High CPU consumption for swi_fc. Many thanks to you for your help. In VCenter the server is showing 100% cpu utilization. 18 snort 29098 20 0 2750m 509m 20m R 1. This thread was automatically locked due to age. 14 Mojave ends on October 31, 2023. Today a Domain Controller, single core machine was busy for hours starting with the installation. Sophos is 10% heavier on cpu and memory than compared to crowdstrike. Have been running Sophos Home on a MacBook Air for years, no issue at all. For all things Sophos related. plx runaway. 78. So we did and it actually solved the issue, after some hassle with two of the network interfaces that had to be switched around in vmware on node 2. Use Activity Monitor on your Mac - Apple Support Hi, This was fine until last night. jpg shows a snapshot of the physical servers CPU usage for the day. In this case, Disable compression support might have temporarily solved the issue since this usually free some of the CPU, but again that doesn't mean that by enabling this in MAC filter spoof check doesn't work. stop the required services is not a good practice This process is consuming lots of CPU time. Dendani Anfel over 2 On devices with Sysinternals System Monitor (Sysmon) installed and configured with a FileDelete rule targeting . As soon as I disable Web Control, CPU usage returns to previous levels. I Stopped Below Highlighted service after that CPU is under control but the AV & IPS Services are Required for Firewall. 73K Sophos UTM: High availability nodes show as unlinked I would suggest, when he has the issue, run from an admin prompt: wpr. 2214. plx. 1mb/s - 0. syorn gvlkjxb dgzxw quf jmpe ojjez gvcw eauh wuhw ilsyu