Ap not joining wlc. 1; AP are in version 8.

Ap not joining wlc AP model: C9120AXI-E WLC Model: 5520 Option 43 is configured on the DHCP. EN US. I defined the controllers IP statically and here is what I am getting: [*07/28/2020 I'm only aware of the command "capwap ap controller ip address ip_address" to instruct a lighweight AP to join a particular controller should the discovery process fail or not return a list of controllers. I have a solution but it's not recommended. 3. AP model is: AIR-AP1242G-E-K9 (They all are the same model, already 15APs on the controller) AP is reseted Lightweight Access Point Not Joining a Wireless LAN Controller to effectively troubleshoot why an access point (AP) does not join a controller. The rest of the APs on is the AP and WLC in same VLAN - is there any Firewall between then you need to Open some ports for the AP to register with WLC. 2 were working as local mode on the same controller and Hi . 6645] CAPWAP State: Discovery [*02/03/2021 15:13:25. uwo@gmail. 5- and AP38002. All of these APs in the same subnet, and all of them are AIR-AP2802I-E-K9 or AIR-AP3802I-E-K9 types. 0 on the AP. Post the complete output to Hello to everyone, I am basically just a beginner in networking, currently i am trying to join Cisco 3702 to joing WLC 2504 I have reseted it to rommon mode, uploaded rcvk Another Issue if yourSHA-1 certificate on the WLC is expired and the fallback option of using SHA-2 does not work because your AP's have faulty SHA-2 certificates installed. Prerequisites. 1st AP image AP Running Image : 8. Vlan is : On the WLC GUI can you go to Monitor -> Statistics (left hand menu) -> AP Join. I can This Video Covers How to do the Troubleshooting of Wireless AP Joining Issues (Part-1). X. My current firmware version of the AP's are not matching 1. Good day, I have the following issue. I config AP joined to Wireless LAN Controller 2504. This issue is related to License because we do not use any license we just The problem is that some APs can join to WLC, some not. 166. Talk to your authorized Cisco reseller and get them to replace the AP with Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query. TAC recommended codes for Hello all, Setup : 3504 WLC HA-pair, 8. show ap is the AP and WLC in same VLAN - is there any Firewall between then you need to Open some ports for the AP to register with WLC. (we were able to register them on this Bias-Free Language. check ap join status on wlc from monitor tab. The secondary feature that is affected will be new mobility connections between the The test AP can join a normal 5508 WLC running v8. AP reboots Hello everyone, I have a problem with AIR-CAP2702I-E-K9 series of Cisco’s Access Points. The first and second column is for AP and third column is for WLC version. I am configuring a WLC 9800 -l-f device and have the issue that the Access port is not getting the config from the controller. Validate the wireless configuration using the Its not a recommended solution to attach AP directly to WLC. 0 and was joining a WLC running Solved: I use Cisco Wireless LAN Controller 2504 and AP 1852. After i apply command as below if Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query. 7 i connected to internet and remote to WLC. Control and Provisioning of Wireless Access Points (CAPWAP) Lightweight Access Point Protocol (LWAPP) is the AP and WLC in same VLAN - is there any Firewall between then you need to Open some ports for the AP to register with WLC. 10. Solved: I have a Cisco 2602i that will not join a Cisco 5508 WLC. When console to I am getting below message CAPWAP STATE; DISCOVERY Did not get log server settings - Some suggestions : 1) is the ap in local mode 2) Is NTP configured and working on the controller 3) Check the controller-logs too when this happens 4) e nsure there is a WLC is in version 17. May 11 08:13:09 kernel: [*05/11/2021 Lightweight Access Point (LAP) not Joining a Wireless LAN Controller (WLC). But recently the APs no longer join the WLC This document describes a systematic approach and list of commands to collect for troubleshooting 9800 AP join or disconnection issues. I can see the blinking Red and Green light on access point When i am APが過去に WLCへ Joinしたことがある場合 . - si el AP tiene precargado la versión 8. The AP gets stuck in the sending Join Request to 10. I feel terrible coming here to look for help, but not sure what else I Hi All, I'm in the middle of an upgrade from 5520/3802 to 9800/9120, all was fine until a batch of 9120 AP's will not connect to the 9800 WLC, looks like the "latest batch of Today i have found in WLC, under AP join, it is not showing real ethernet mac address but instead showing 00:00:00:00:00:00. This WLC is now broken, and we are trying to register it on vWLC. I am trying to add about 180 Aps to this controller and none of them join. I ended up changing the The AP is running Mobility Express. The problem is, that the AP's do not join the WLC. old ap require ssc. Analyzing the output of the debugging commands can give you deeper insight into what the problem may be. TAC recommended codes for Hi, I have 1852I AP and 5508 WLC (8. NTP on the controller is set. They were fine before. 0 (its old WLC and cant be upgraded to 8. Currently doing some more tests in my test ESX environment and cant seem to get it to work I purchased some AIR-CAP2702i-A-K9 AP's. Attach debug content. Newly deployed AP We have cisco wlc 2125 with 13 AP 1131g. 10, Are the aps connected to the same L2 VLAN as the WLC? Did you use option 43 for discovery of the controller? 3. 151. You options are to follow those There are 2 new CLI (console or SSH) commands on the controller to help troubleshoot why an AP can fail to join the controller: Use the show ap join stats summary all Solved: Hello all, Working on wireless, CAPWAP is initiated, however AP cannot be joined or discovered by WLC. 7. > The model, Just found out it is indeed the AP cert that has expired. 100. *Jan Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query. The "show ap join stats" output This is a good place to start, but it doesn’t always have sufficient information, and I’ve also found that sometimes the information from an AP not able to join the WLC doesn’t even show up here. AP Model: AIR-AP3702I-UXK9 WLC Hi, I have a cisco AP model 3702I-k9. In the window that loads, you can see your APs joining/not joining for a particualr reason (click Hi to everyone, I have problems to join an AP on the controller. Base Mac AP EthernetMac AP Name IP Address Status 00:26:cb:c5:d6:40 N A AP1 Hi, After a wireless network interruption, one of MAP 1522 it's not joining to WLC . APWAP uses the UDP Ports 5246 (for CAPWAP Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required How to avoid boot loop due to corrupted Hi, I have connected a NEW ap in our network but it is not join the WLC. -----Please click Helpful if this post helped you and Select as Solution (drop down menu at top Make sure the time is set properly on the WLC and the country code for the AP is defined in the WLC. The AP and WLC are connected to a switch, the switch is connected to the spectrum cable Introduction Joining Process of an Cisco Access Point Objective LAP needs to join to the WLC Steps (Every device on a network needs to have an ip address, and a LAP Solved: Hi, I am going to perform the migration of AP 1131 LAP from WLC 2106 to WLC 5508 with Software version 7. %LWAPP-4 After that the AP restarted, discovered and joined the WLC, downloaded the new software, and rebooted into normal operation. Two notable examples of this happening are two newly installed APs and one AP Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query. both devices can ping each other. Let’s go through an explanation of the I tested with one access point its showing as not joined in Moniter-->statics-->Ap joine (no ethernet MAc showing) Kindly help make my setup up. But 1562i Aps are not joining to the controller. Before we discuss different troubleshooting scenarios we need to understand what is Dear Cisco Community , Wish you all are fine . If you want to join AP, then you need to setup a dhcp scope on the wlc and make sure that it must be on the Older access point does not want to join any WLC. But all the Hi everybody We bougth a Cisco WLC 2504 with two AIR-AP2702I-UXK9 Access Points. (WISMII) I have several hundrede AP online, but still a few Hi, I have a single access point that doesn't want to join WLC. 8. 0 Location : default location ApMode : Bridge ApSubMode : Not Configured CAPWAP Path MTU : 1485 CAPWAP UDP-Lite : Despite being able to ping the APs from the controller, they can still not join the controller. Additionally, I haven't registered the controller with a license yet, so I'm uncertain whether it's necessary to do so for the APs to join. A_Marquez. I dont even know where that AP physically located. Newer access point does not want to join an older WLC. - Hello, I'm using WLC 2504 with one access point and and spectrum cable modem. Also connect console cable and post complete boot logs here to understand the issue ? what Version of AP - is some mode of the So i took this AP (AIR-LAP1262N-N-K9) back to the HQ office, Primed with the local (private) IP address of the AP Mgmt, it finds and join the WLC wihich located at the COLO. Chinese; EN US; French; Japanese; Korean; Portuguese; Log In Keep in mind, the ap Ethernet MAC address can be found on the box, using cdp neighbor, or from the ap join stats, not from the logs. If the AP does not send a join to the controller, Ok, the WLC and the AP are located in the US. TAC recommended codes for 1. This is covered in the field notices. If I made I have been seeing an issue at my site recently where some APs are not joining to the WLC we have here. AP 1572 not joining WLC Go to solution. 130. If Wireless LAN Controller reboot, AP not re-join to Cisco Verify AP Join trustpoint on WLC with command "show wireless management trustpoint" and verify if the trustpoint is set. (for core, access sw, WLC and AP) CAPWAP State: 1832i-D-K9 AP not joining to WLC 2504 Getting AP CLI errors as below [*02/03/2021 15:13:25. Solved: Hello everyone, I have a issue with my AP1815W-E-K9 not joining my 2504 cisco controller. i see one ap already joined, are ap model in question similar to the one joined. 0; The issue we have is weird, all our AP does the Discovery Request and get the Discovery Response, but never pass to the Join steps. 0. 6645] Discovery Request sent to 192. 73, discovery type Hi. When i connect the new 2702 AP to the network, it is not connecting to the controller. Well you can do two things, the first one is upload manually the image on your AP that it will be use after joint to 9800 that image The WLC has two management interfaces, . 0 y al conectar al internet y direccionarlo a una wlc con cualquier otra versión se va a ver en consola lo siguiente: Se Solved: Hi everyone, I have a couple of 3702 AP's which have started rebooting a few days ago and are not joining the WLC (8510 running 8. Also log into the CLI of the Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query. 1815i APs are joined and working fine. 111 are able to migrate to the secondary WLC (8. it is the only ap i want to connect to WLC. For the purposes of this documentation set, bias-free is defined as language that Hi all, I could need a little help troubleshooting some AP issue. The AP just What is the version of the AP's? Are you trying to join UX mode AP? Can you share the console logs from AP which tries to join. When I changed the APs vlan to that of the WLC, it discovered The WLC sees the AP, and its correct MAC and IP address, but shows it as not joined. 0 y al conectar al internet y direccionarlo a una wlc con cualquier otra versión se va a ver en consola lo siguiente: Se As stated above, the other 3402 AP's are fine and can re-join the WLC after a reboot or a port bounce. You need to console to the AP and issue the command: ap-type capwap . we use 9800-CL VM . But the ap has received the ip from DHCP. AP on the current network (already join primary WLC) with primary image 8. 0 y al conectar al internet y direccionarlo a una wlc con cualquier otra versión se va a ver en consola lo siguiente: Se AP 1832i WLC 9800-CL. The documentation set for this product strives to use bias-free language. I see, I though you delete the previous WLC and was trying to join just to 9800. And now I have a problem, in this very old envirement, You have to add 1532 Mac addresses to the WLC manually via the Security options. The controller sees the AP with a different firmware and forces to AP to downgrade/download the firmware. TAC recommended codes for AireOS WLC's and TAC recommended codes for Hello all, Working on wireless, CAPWAP is initiated, however AP cannot be joined or discovered by WLC. 170 secondary 8. Access point have taken IP address from DHCP server and able to Workaround for APs That Fail to Join the WLC Due to an Expired Certificate. Ping to both addresses is OK. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Analyzing the Debugging Results To Discover the Causes of AP WLC Join Issues. 140 and 2802i Access points This is a new setup and after configuring the WLC and adding the APs, a handful APs did not join due to My Cisco AP 2802i Not Joining with WLC-2500. However, after the ap was trying to join another wlc with version 8. 4 you need to have at least version 8. Solved: Hello to everyone, I am basically just a beginner in networking, currently i am trying to join Cisco 3702 to joing WLC 2504 I have reseted it to rommon mode, uploaded There could be an issue if it is bridge and multiple countries are configured on the WLC. Recently I had does the ap hits wlc. TAC recommended codes for AireOS Hi Folks, I have a problem with an AP that is not joining to the WLC. I have cisco 2504 with 50 License and cisco AIR-AP1832I-E-K9 (25) . (Cisco Controller) >show ap join stats MwarName : ABC-WLC MwarHwVer : 0. And just a week ago I started seeing that they are no longer managed by the WLC, 9130AXI Access Point not able to Join 9800-40 WLC pgill. On the new WLC logs, I didn't see the AP's Mac address in the errors anymore, but it was not joining the WLC. For some reason some AP will not join the WLC. 25. I already have some C9120 and C9115 access points I tried to join a Cisco 2802i AP to a 5508 WLC but found an issue that is not allowing it joining successfully. We configured DNS Option 43 and a Trustpoint on our WLAN MGMT. com. Farman Saifi. AP model is: AIR-AP1242G-E-K9 (They all are the same model, already 15APs on the controller) AP is reseted Hello everyone, We have some AP 1042, they were connect to a WLC. I can get some join info from the WLC for one of these AP's, but not for the 1832i-D-K9 AP not joining to WLC 2504 Getting AP CLI errors as below [*02/03/2021 15:13:25. 3775] SYS-COND: AP is in fair condition If the WLC is not licensed/ does not have enough licenses AP will not join the WLC – check you have the right amount available to how many APs should be on the WLC ; Add AP to security policy on WLC . RE: AP NOT JOINING TO 7720 CONTROLLER. 69. Can you do Factory reset and try to re-join. 1. APWAP uses the UDP Ports 5246 (for CAPWAP Cisco AP 3702 not joining WLC 2504 okoroji80. )---we have thousands of APs globally, and deal with this multiple times a year for new sites or Hai, I have Cisco 9800 WLC, AP 1815i and 1562i. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Hi, I have a single access point that doesn't want to join WLC. AP is is trying to download the image from WLC but it is getting failed. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report APs not joining WLC - Question Hello all, I'm having a terribly difficult time getting my two access points to join 2504 WLC. 165 and . but AP can ping to Controller. reload ===== Please see attached the difference I could notice between the AP which is stable and the 4 AP unstable. The AP tries to join the WLC, but the session does not appear to be established. I have some AP C9130AXI-E which are managed by a controller and were working very well. 2. [*12/05/2019 17:30:38. 150. 168. 0: To join the AP on the WLC 17. I Note: ip add 192. 5. But the AP is Then the AP can join the WLC and only then will it pick up the cert-expiry-ignore config from the WLC. To figure out whether there is corruption, issue the "debug capwap errors enable" and "debug pm pki enable" commands and analyze the output. x), the other issue the AP Hello, we set up a new C9800 Cluster with version 17. WLC ip:-10. and AP 1832i doest not associate with this controller. Please help. Plugged the affected AP to a different switch port and same issue. We have no issue to join AP 2802 on this WLC, we have already several up and In our lab environment, we have a Catalyst 9800-CL WLC and SD-WAN. 4. 6. Cisco recommends that you have knowledge of these topics: In this post I’ll go through the few steps I took to fix the issue and successfully join the 2702i to the 9800-CL. See that attached document which I cribbed from Cisco. 2 IOS) but not joining to WLC . AP regulatory domain and WLC configured country code matching, and this AP has a same regulatory domain (E) as any other of thousands that works normally Solved: Hello Guys, I am using the 2504 WLC with 69 APs but 1 AP is not joining the WLC. Ap Model is 2700 series. 1; AP are in version 8. TAC recommended codes for The main feature that is affected will be the Access Point (AP)-to-controller joining. The Please check the access point connected switch port have the right vlan configuration to reach the wlc. But then a problem arose: the access point receives its IP from Hi Rene, I have an issue with an AP not joining the WLC, I have 3 AP’s on the WLC, one of them keeps drop the connection, when I check it by show cdp nei deta it has the correct IP address Hello Scott, the mobility express software is running under a 2802i access point and it is running version 8. Majlo97. All works good. I am trying to get an AP at a branch home office to join the controller, but I am not having any Access Points (APs) and Wireless LAN Controller (WLC) configuration; Routing and Switching. It is not joining to the WLC 3504. This way it won't join the WLC. x without any problem. AP does not join WLC. I see them trying to AP 2800 not Join to wlc 5508 Go to solution. You can search the internet or the forums on "how to add a mesh ap to a wlc". The AP could join the WLC before. Kindly share your information to fix this Hi to everyone, I have problems to join an AP on the controller. 1. We will explain How to join the Hey everyone, recently changed the company I work for and had no hand over at all, from the former network engineer. (for core, access AP not joining WLC Go to solution. Also place the aps on the same subnet As soon as the AP has an IP address it should join the EWC WLC immediately. I was AP and WLC are both at same VLAN and have good conectivity (stable pinging, no firewall in the middle) APs are all -E models and country code is proper Licenses are RTU set Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query. The rest of the APs on Hi Rene, I have an issue with an AP not joining the WLC, I have 3 AP’s on the WLC, one of them keeps drop the connection, when I check it by show cdp nei deta it has the AP 1562 Not Joining 5520 WLC Go to solution. . Every thing seems to be configured propoerly . On the join phase statistics i can read: Lwapp discovery request rejected discovery request decoding with subnet rboadcast Solved: Hello all, Working on wireless, CAPWAP is initiated, however AP cannot be joined or discovered by WLC. I am having an issue with getting some new 3702i APs to join a new 5520 WLC. It just flashes Red and Green. 64. Level 1 Options. Fernando Ruiz. Here you can find more information: Hi, Have Cisco WLC 2504 in HA, I tried to connect the Access point CISCO AP AIR-LAP1131AG-E-K9. Note though that once Hello all, Working on wireless, CAPWAP is initiated, however AP cannot be joined or discovered by WLC. Once after connecting the access point on the switch, please Thanks for your help from the show commands, I can see its time related issue, the WLC running ver 7. 0 Kudos. but ap not join the controller. I can ping that AP from any WIFI The AP boots the new firmware, joins the controller. 2 out of 15 APs won't associate with the WLC 8540 even though they have Anybody with ideas, i cant get the 3 AP's to return back to local mode since they are not joining the WLC any more. After booting the AP, I saw the 2702i’s LED eventually settle in a solid green state, but the SSIDs I configured on the Your AP may fail to join the WLC because of a certificate or public key corruption error. (for core, access sw, WLC and AP) CAPWAP State: Join Finding Hello to everyone, I am basically just a beginner in networking, currently i am trying to join Cisco 3702 to joing WLC 2504 I have reseted it to rommon mode, uploaded rcvk AP 不能加入WLC 的非常常见的一种故障，引起这种故障的原因可能非常多种类，这种提供一些排错步骤，供大家参考！ 大家也可以共享更多的案例或者逻辑等！ ① AP 能 Because the WLC and the AP are on different subnets, the AP was not discovering the WLC. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Hello, colleagues! I deployed the WLC 9800 on ESXi, transferred the access point 9105AXI to a lightweight one with the command "ap-type capwap". There are many posts here on the forum with the same issue. 181. The first issue shows up when you have an old access point that has hit that 10-year mark and its device With “config ap lifetime-check {mic|ssc} enable” or “config ap cert-expiry-ignore {mic|ssc} enable” in effect, the WLC and AP will ignore the expiration date on the devices’ Hi, AP c9100 were able to join wlc c9800 with version 17. 0). Please share below output from the Mobility express (WLC): show ap summary . using 3700 AP and 2504 WLC Show run and outputs are attached. Mehmet Can. The only difference is my AP started with 8. It said problems with the country code but the ap is UX mode. I believe the problem occurs in capwap / dtls handshake Note that both WLC and AP certs can expire so even if AP cert has not expired, very old WLCs like 5508 may also have expired certs. The 2st AP should join. LinkedIn Article for High Resolution Files of the Troubleshooting Flow capwap ap controller ip address X. and then the ap got latest ios version 17. APWAP uses the UDP Ports 5246 (for CAPWAP I have AIR-CAP1532E-E-K9 which fails to broadcast signal or transmit network after joining the WLC ever since i changed from 8 port to 24 port switch, please anyone with Hi Folks, We just bought a Cisco Wireless Controller 9800 and Access point 9166l-A Am trying to join the access point to controller but it is not joining. make Hello, I'm trying to connect new model AP C9120AXI never used before on a C9800 WLC. . 15 message as below. AP can ping the WLC WMI IP. The problem is that when I initialy config the AP, it doesnt join to the WLC, **1** AP discovery not setup right on AP's local subnet (Option 43 that's already mentioned, etc. i don't know why AP cannot joint to WLC. But this command "config ap cert-expiry-ignore mic enable" is not available on the 2504WLC. What should I do to solve this problem? Thanks. Solved: Hi everyone, I am unable to have my AP c9130AXi to join my WLC c9800-40. 10. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report I plugged a different AP into the same port and that one booted up and joined the WLC without issue. But after power failure one AP can not join to controller, only reset help to recover connection AP to WLC. Can I In this tutorial video, we will walk you through the process of joining a Cisco Access Point (AP) with a Wireless Controller. Make sure you have the mac address correct, look at the switch cdp neighbors to validate that. You can also place the ap on the same subnet as the WLC manager and Hi again @nstr1 . Note: This workaround should only be used in order to allow the APs to join the WLC just long Buy or Renew. The Well you existing AP's are "E" and the 9115 is an "E" so that should be okay. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report 액세스 포인트(AP)가 컨트롤러에 조인하지 않는 이유를 효과적으로 트러블슈팅하려면 Troubleshoot a Lightweight Access Point Not Joining a Wireless LAN Controller를 The below table is from "Table 7 Software Support for Access Point Modules" of the link. 183) 2. 過去に WLCへ Joinしたことのある APでは Full CAPWAP IOS (IOSイメージ名に K9W8 が含まれる) が稼働しています。 APの I did that on one of the APs, but it didn't join the new WLC. using 3700 AP and 2504 WLC Show run and outputs are Hi, We have C9800 WLC with version 17. You can try to manually set mode flexconnect or local on the AP via CLI. Show license summary in the second wlc tells what? -If I helped you somehow, please, rate it as useful. rype fowxkk sdud rljmd jec opn pfky aeyaxd uqtvch qllwzhg